Help Center

Browse frequently asked questions and helpful information about using Lotus.

FAQ

Frequently Asked Questions

Have questions about how the AI works, pricing, setup, or customization? Below are answers to some of the most common questions businesses ask before getting started. If you don’t see what you’re looking for, feel free to reach out and we’ll be happy to help.

Most Lotus systems are set up within a few days. Our team handles the configuration, trains the AI on your business, and connects it to your calendar and tools so it’s ready to start answering customers quickly.

Yes. Lotus can integrate with many common business tools including calendars, email platforms, CRM systems, and automation tools. We configure the integrations during setup so the AI fits directly into your existing workflow.

No. Lotus is the system that powers the AI, but your agent is fully customizable. Businesses can choose the name, voice, branding, and behavior of their AI so it feels like a natural extension of their company.

We provide ongoing support and can update workflows, integrations, or AI training as your business evolves. Many customers request adjustments as they grow, and Lotus can adapt with them.

During setup, we train the AI using information about your services, pricing, policies, and frequently asked questions. This allows Lotus to respond accurately and handle customer conversations specific to your business.

Lotus is designed to assist your team, not replace them. It handles repetitive tasks like answering calls, collecting information, and booking appointments so your staff can focus on more important work.

Yes. Lotus can send automated follow-up emails and SMS reminders depending on your plan. This helps reduce missed appointments and keeps leads engaged.

FAQ

Frequently Asked Questions

Have questions about how the AI works, pricing, setup, or customization? Below are answers to some of the most common questions businesses ask before getting started. If you don’t see what you’re looking for, feel free to reach out and we’ll be happy to help.

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